When it comes to warranty, it is also important to be clear about what is meant by good use. We have tried to collect all the relevant information and provide it in human language, so that you can keep the product you ordered in good condition for a longer time and be aware of the warranty. Let's get started!

1 Year FansBRANDS® Warranty

Almost all products in the FansBRANDS® store have a 1-year manufacturer's warranty!

2 years hourly warranty

All FansBRANDS® watches (Ferrari watches) are covered by a 2-year manufacturer's warranty.

Basically almost everything: shoes, t-shirts, hats, sweaters, pants, etc. Of course, there are things we cannot guarantee: books, perfumes, fragile items (mugs), etc.

In the latter case, we have told you several times that the best solution is to make a video of the opening of the package upon receipt. This is important because, for example, if a fragile product is damaged during transport, this is the only way to prove it. So make a video!

This can be a tricky issue with apparel, but we at FansBRANDS® do our best to ensure that real warranty issues are handled properly .

I say real because, of course, many people try (unsuccessfully, of course) to replace products that have been torn, washed and not treated properly.

A warranty issue is always due to a manufacturer's defect that occurs under normal use . A warranty issue is always due to a manufacturer's defect that occurs under normal use and that is present at the time of sale but was not apparent during inspection. Examples include defects in stitching, gluing, and material.

Many people ask us to replace products in many ways, but unfortunately we also see many who have ruined them through their own fault. In almost all cases, we can tell you what happened to the product because we at FansBRANDS® not only sell them, but we wear and use them every day and we know exactly what they are.

• Obvious tears or breaks do not constitute a warranty issue.
• If, for example, you wash the product at a different temperature and the color comes off or the printed logos come off, despite the washing instructions, this is also not a warranty issue.
• Improper use of the product also voids the warranty. For example, our shoes are not suitable for playing football or sports: defects resulting from such activities are immediately noticeable.

There may be extreme cases where some product parameters differ from those described. In these cases, we will replace it and pay the shipping costs!

• When the shoe size does not match the one on the box. We will replace it!
• When the image on the website does not reflect the product received. (With the exception of products that only show graphics, for example because they are not yet in production.)

If the packaging is damaged and you think your order may be incomplete or damaged, DO NOT SEND THE PACKAGE!

If you get it, make a video of the resolution! This is the only way to prove your case in case of error.

IMPORTANT! For fragile products, regardless of the packaging, ALWAYS MAKE A VIDEO of opening the package and inspecting the product. Otherwise, it will not be possible to prove that the product was damaged during transport! We cannot accept images.

Buy Risk Free with Our 180 Day Money Back Guarantee – Official Formula 1 Products!

Get official merchandise from your favorite Formula 1 team risk-free! We now offer a 180-day money back guarantee on all online purchases!

Why Buy From Us?

• Total Peace of Mind : We make your purchases completely risk-free. If for any reason you are not satisfied, return the product within 180 days and we will refund your full amount.
• Official Formula 1 Products : Our collection includes official products from the most popular Formula 1 teams, such as Ferrari, Red Bull Racing, Mercedes AMG Petronas and McLaren.
• Quick and Easy Returns : Our return process is quick and easy. Contact us and we'll take care of everything.

How does it work?

1. Shop with Confidence : Browse our collection and choose the official products of your favorite Formula 1 team.
2. Try them at Home : Enjoy your new Ferrari, Red Bull Racing, Mercedes AMG Petronas or McLaren products at home, without worries.
3. Not satisfied? : No problem! Return the product within 180 days and we will refund you.

You have nothing to lose!

Don't miss out on this amazing opportunity! Buy now and enjoy peace of mind with our 180-day money back guarantee.

Buy from us because you are our priority!

- Footwear labelling

We try to show as much information about each shoe on the website as possible. The label inside the shoe contains the following information:

• The place of origin – where the shoe was actually produced.
• Model number - or the product code of the shoe, which you can also find on the website.
• Size Number - Usually UK (United Kingdom), EUR (Europe), US (United States) sizes and centimetres are given, as shown in our size chart and size selector.

- Main materials of the shoe

The shoes available in the FansBRANDS® online shop are mainly made of eco-leather or fabric. Of course, you can also find shoes made of leather and suede and it is not excluded that higher quality and more expensive shoes also appear on our site. If you cannot find the relevant information about a certain product, do not hesitate to contact us by phone or e-mail!

Upper part

Lining and sole covering

Tread

Leather (natural leather)

Coated leather

Tissue

Other material

- The purpose of footwear

Not every shoe can be used for every situation. For example, our Drift Cat shoes cannot be used for hiking. And in general, none of our shoes are suitable for playing football! Defects resulting from improper use are not covered by the warranty, so pay special attention to this aspect ! At FansBRANDS® you will find the following types:

• Sports shoes, handball shoes, thermal shoes : for indoor use only.
• Sports shoes, basketball shoes, thermals : for indoor use only.
• Sports shoes, running shoes : can be used outdoors and indoors.
• Sports shoes, running shoes, outdoor : for outdoor use.
• Sports shoes, tennis shoes : can be used indoors or outdoors.
• Sports shoes, fitness shoes : for indoor use only.
• Sports shoes, trekking shoes : to be used for excursions and trekking.
• Recreational footwear : footwear that is not intended for regular use and can be used for recreational and non-competitive sports activities: their material composition, upper design, upper design, lower structure, except in winter weather conditions, specifically allow active physical activity.
• Footwear to be worn regularly in spring/autumn : footwear that, except in winter weather conditions, is suitable for prolonged use.
• Summer footwear to wear regularly : footwear whose materials and structure allow for greater breathability of the foot.
• Slippers : footwear, usually consisting only of a head covering or straps, especially suitable for occasional wear at home or on the beach, possibly fashion footwear.
• Extreme fashion footwear : footwear with a special construction and/or a narrow and short sole and/or a specific cut and/or a very different color and/or a special material composition, etc.

- Cleaning, care

Care includes cleaning the shoe from dirt, treating the color and upper with various agents, improving the appearance, regenerating and preparing the shoe for new use. Sometimes the treatment also has the purpose of preserving or improving other characteristics of the shoe.

• Remove light dirt from leather uppers (natural grain) with a soft cloth and a soft-bristled brush, and heavier dirt with a leather eraser , both dry. Apply a thin layer of shoe polish in the same color as the leather, preferably colorless, to the clean and dry surface, then polish after a few minutes. If necessary, you can use a silicone self-polishing product . Never clean leather shoes when they are wet or with water!
• Remove light dirt from coated leather uppers with a soft cloth, then treat with a care product recommended for this material.
• Remove light dirt from suede or nubuck uppers with a soft bristle brush. The surface can be smoothed out with a rubber shoe brush (only pull in one direction!). Heavier dirt can be removed with a leather eraser . It is then recommended to rub the shoe with a suede and nubuck cleaning sponge . Finally, spray the entire upper evenly with a velour nubuck spray in the same color as the upper!
• Oily leather : Clean as described for suede, treat with shoe polish or grease .
• Patent leather : remove dirt with a soft bristle brush or a slightly damp soft cloth; after drying, polish with a soft cloth. You can use a paint cleaner , but not shoe polish!
• Synthetic leather : Remove dirt with a warm cloth moistened with clean water, dry away from radiant heat, then polish with a soft cloth! You can also use the shampoo recommended for synthetic leather, as described in the instructions for use. Do not use shoe polish!
• Textiles : Use a soft bristle brush - used only for this purpose - to remove dust and dirt. For more intense dirt, we recommend using a special shampoo for cleaning fabrics , following the instructions for use.
• Combination - Multi-fabric uppers : Clean and care for the fabric as recommended, taking care not to contaminate the uncleaned fabric. If the materials are very different, you can use a shampoo formulated and recommended for shoes , as described in the care instructions.
• To care for the uppers of footwear with GORE-TEX membranes or similar, use only the products recommended by the manufacturer.
• Liners : If you need to clean liners, do so according to the label and lining material, as described in the upper materials.
• Soles : clean with a stiff brush when dry! If they remain dirty, they can be cleaned with a damp cloth, but be careful not to dirty the upper!

- Some advice, warnings

Do not ignore the following, as it may damage your shoes!

• The shoes we sell are not waterproof, except where specifically indicated. Shoes with nubuck, suede and fabric uppers are not specifically waterproof!
• Wear only closed shoes with socks!
• Always loosen or loosen fastenings (laces, Velcro, buckles, etc.) when putting them on or taking them off, because the bark could be damaged.
• Tighten the closures so that the movement of the heel in the shoe is minimal to avoid damaging the lining.
• When putting on shoes, use a shoehorn!
• After use, polish the shoe or fill the head with paper to smooth out creases!
• Dry damp footwear, whether lined or padded, in a ventilated place away from sources of radiant heat.
• It is very important to change your shoes every day, if possible! Even non-sweaty feet produce sweat, which is absorbed by the lining (the flesh side of the upper leather in the case of unlined shoes). The lining must be able to release it, so it is necessary to rest and ventilate the shoe. Otherwise the materials deteriorate prematurely.
• The embroidered parts are very fragile!
• Wear footwear suitable for the weather conditions!
• If the shoe has a small defect, have it repaired immediately to avoid possible damage!

- Introduction to the user guide

When shopping, it is especially important to choose clothing products for the purpose of use (sports, leisure) and for the appropriate sport, taking into account the needs of the sport.

Ignoring this aspect can lead to improper use and premature wear, so we invite you to carefully read the information on the labels (sewn and hanging) before purchasing and to ask for our advice.

- Labelling and composition

For clothing products, the necessary information is found in two places: on the sewn-in label and on the tag (and, for some products, on the packaging, if permitted).

The product information is as follows:

• the composition of the raw material of the product
• the indication of the dimensions
• manipulation symbols
• Product Name
• identification mark (which is an item number in addition to the brand)

- Information on the sewn label

Composition of raw material:

• Cotton = cotton
• Viscose = viscose
• Polyester = polyester
• Polyamide = polyamide
• Acrylic = polyacrylic
• Wool = wool
• Elastane = elastane (polyurethane, elastic fiber)
• Duck down = duck feather
• Duck feather = duck feather

Size indication:

Please study the size numbers on the product carefully, as there are likely some that you are already familiar with. Our products are characterized by the use of size designations from different countries.

For example:

US (United States): L, CAN (Canada): G, D (German): 40, UK (United Kingdom): 14, F (French): 42, E (Spanish): 44, I (Italian): 44

The listed women's size measurements cover the same anatomical size, according to the size measurements of different countries. The same applies to our men's products. Our sales staff can provide more information about this.

Embedded treatment symbols:

The numbers in the washing symbol indicate the maximum temperature allowed for wet treatment. The hand symbol only allows hand washing with a maximum temperature of 40°C. There are higher washing temperatures than those indicated, but most of our products can be washed at temperatures corresponding to those indicated above. There are higher washing temperatures than those indicated, but most of our products can be washed at temperatures corresponding to those indicated above. An underline under the symbol indicates a delicate treatment, two adjacent underlines indicate a very delicate treatment. A sign without an underline but with a washing temperature indicates a normal mechanical treatment.

Bleaching instructions:

The triangle with the symbol Cl (chlorine) allows chlorine bleaching.

Ironing instructions:

The permitted ironing temperature is indicated by one, two or three dots.

• One point allows an ironing temperature of 110 C°, considered a normal ironing temperature for delicate synthetic fabrics.
• Two points allow an ironing temperature of 150 C° on the plate.
• Three points allow an ironing temperature of 200 C°.

Never experiment with the ironing temperature, as it is possible that due to some finishes (e.g. heat-sensitive dyes, elastic fibres, etc.) the manufacturer specifies a lower temperature than usual to avoid damaging the material.

Dry cleaning instructions:

• In the case of the letter "A", all common solvents used for dry cleaning can be used.
• In the case of the letter "P", all common solvents used for dry cleaning can be used. In the case of the symbol "P", perchlorethylene and other suitable solvents can be used.
• The letter "F" indicates the use of fluorine and gasoline.

Dry cleaning instructions imply severe limitations to the washing process in terms of adding water, drying temperature and mechanical operations. Self-service washing of linen is not permitted in these cases.

Drying instructions:

One dot in the symbol means a lower drying temperature, two dots mean a higher drying temperature.

Important: A crossed out symbol always indicates a prohibition, i.e. a treatment that is not permitted.

- Textual user manual

• It is advisable to wash colored products (except pastel colors) separately during the pre-wash, so as to remove excess dye that may have "spilled" onto the surface of the fabric without discoloring it when washed with other garments.
• Linen trousers (and other types of similar products) with a colour-retaining finish should always be washed separately, inside out.
• However, backed products that have been washed in pile should not be washed inside out, as short, frayed fibres may stick to the surface of other items washed together.
• The formation of loops in products with a looped surface is reduced by washing and it is therefore advisable to wash them before the first sampling.
• Immediately after swimming in the sea or in thermal water, rinse your swimsuit in clean running water and then wash it at home with a liquid detergent. Remove sunscreen with a mild detergent! Never dry your swimsuit in the sun or leave it wrapped in a towel for long periods of time! Concrete surfaces can damage the fabric of your swimsuit. Always sit or lie down on a towel!
• Wash your feather robe (if washable) according to the sewn-in treatment symbol! Always dry at room temperature, away from heat sources, in a lying position. During drying, the product must be turned several times and the feather must be dissolved. If the quilting is dense to prevent the feather from migrating, shaking the feather may not dissolve it enough, in which case the feather in the flights must be gently "rubbed". This operation may require considerable physical work, but will restore the coat to its original appearance.
• Always wash products with the drawstring or Velcro closed to avoid premature wear and damage to other parts of the product by the closures.
• Depending on the composition of the raw material and the structure of the fabric, many sweaters can only be dried flat and true to shape to avoid deformation. For example, pure wool and pure cotton sweaters, but it is also advisable to dry wool and acrylic blend sweaters this way.
• When washing wool and wool products, use only wool detergents.
• Printed patterns cannot be ironed!
• Cotton and polyester blend T-shirts and sweaters are naturally prone to pilling. The appearance of pilling can be delayed and reduced by washing the reverse side (inside out) and ironing with a smoothing iron after drying.
• The surface of furnishing fabric products should be smoothed after washing, while still wet, by lightly brushing in the direction of the fibres. The product will thus retain its original finish for a long time.

- Important information

• Handle all products only in accordance with the handling instructions and sewn-in text instructions! Any other manipulation may damage the product and limit or void your warranty rights.
• Do not apply concentrated detergents or rinsing agents to the product!
• Take special care when using products with color combinations or decorated with pastel colors and use a gentle detergent to prevent darker colors from discoloring lighter ones.
• Most clothing products today are easy to handle, even wash, so soaking is usually not necessary. However, if you think the product is more soiled, wash it ahead of time! Soaking, especially if the product has been in the wash solution too long, can cause stains.

Scuderia Ferrari Watch 2-Year Limited International Warranty

Scuderia Ferrari has always been proud of its passion for racing and its Italian roots. The Scuderia Ferrari Watches collection for men and women embodies the passionate enthusiasm and sophisticated style that fans of the famous team around the world desire. Congratulations on your purchase.

We are an environmentally friendly company. To protect trees and avoid using a lot of paper, we have made information about the installation, care and maintenance of the watch, warranty and service center available online. https://repairs.mgiservice.com/ferrari/

Please keep the dated invoice with the name of the dealer and the article number of the watch! This document is necessary and indispensable for the management of the warranty. Do not throw the product into household waste! In order to protect the environment and human health, please place it at a designated collection point for proper recycling!

Terms and Conditions for Warranty Repairs

Repairs of products under warranty are carried out within the warranty period by the warranty service designated by the brand representative (FansBRANDS®), to which the product is sent by the brand representative. Any warranty problem must be reported to the seller for consultation and the product must be returned to the seller's address. FansBRANDS®, 2600 Vác, Rádi út 1-3 (Pit Box Kft.).

Contact customer service: tel: +44 20 4525 6774 email: sales@fansbrands.com . The return of the product is at the expense of the consumer. In addition to the product, please send the warranty booklet and the invoice or a copy of the invoice to the service center, as warranty repairs can only be carried out if you have these documents. What is covered by the warranty?

The manufacturer's warranty covers the watch movement only if the watch can be proven to be defective at the factory. The manufacturer of the product will investigate and decide whether the movement is actually defective or whether it was caused by improper use. Damage to the watch movement case, crystal, winding crown or strap, or battery replacement are not covered by the warranty. Also, in the event of a watch breakage, the warranty does not cover repairs. Any repair work on the watch (battery replacement, strap repair, etc.) must be performed only by the designated warranty service (which in Hungary is always performed by FansBRANDS®); any repair work performed elsewhere will void the warranty of the watch.

If the watch body is damaged or deteriorated, detailed information on how to repair it is available on the manufacturer's website, accessible at the following link: https://repairs.mgiservice.com/ferrari/

The original English text is in the watch box